Overall, this place is too expensive for what you get. I might recommend it if you are a fresh college grad moving to work in uptown Charlotte. In my experience the front desk staff is generally rude and unaccomdating
This used to be one of the best options in south end. With all the new places popping up along south boulevard, you might as well skip mosaic and take advantage of the month or two free rent the new places offer.
Relatively quiet, but depends on where you live in the building. The pool doesn't get any sun based on where it is located, and it's too crowded to really use.
You can't beat the convenience and location, but you pay for it, and to the staff, you are just another $$$.