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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • This branch was one of the best for many years. I've banked here since it opened in 2006 and watched the bank grow with lots of happy customers over the years. I loved this bank, the tellers were friendly and they serviced the customers efficiently with little to no wait. Now it's a whole new operation with a terrible manager with no clue!! He allows poor customer service and long lines. Most all the tellers are new as the turn over is out of control, I don't enjoy seeing a new teller every time. The wait for a teller here is not reasonable, most days are 10 mins or more and only 2-3 tellers working the counter while 10-15 customers are waiting impatiently and getting attitudes. I have many personal accounts and a business account with them, I plan on leaving ASAP because the fees are ridiculous, they didn't disclose the fees and started charging me these additional fees in December. No open disclosure on those, then at the end of the month they appear on your bank statement. This is borderline illegal and should be investigated by the attorney general. I'm paying about $250+ a month in fees for the privilege to deposit my cash and get some change. Today I asked to get the coin charge fees waived as they weren't disclosed to me, they said sorry all fees are charged and nothing we can do about it. I'm leaving and closing all accounts.
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