I have used this for immediate care and primary care. There is nothing immediate about their care.. you WILL wait an hour at least to see a doctor if you go to the Immediate Care side. Family care... ehhh... I will pass on that as well. I am sure some of the doctors are ok, but the last time I went I asked if I could get a prescription for Ambien as a sleep aid because I alternate days/nights schedule and it is hard to sleep sometimes. The doctor I saw told me she doesn't prescribe that. So it was a 2 minute appointment, and I didn't even get what I needed from the appointment and they still charged me a co-pay and hit my insurance up for more money. What a scam. I will find another doctor, or just start using the VA clinic in the same parking lot.