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| - If I could give 0 stars, I would! My husband (Realtor) and I attempted to see a rental property listed by Desert Wide on a Sunday. This home had incentives for a quick move in, which is what we needed. Yet nobody would answer their phones to give us a go ahead. Then on Monday we decided to apply for the home anyway, paid our $100 fee and waited for someone to get back to us. After several attempts to get an answer, we finally got contacted by Erica Cherry on Weds. morning to ask for our paycheck stubs. We sent them over right away. On Thursday morning my husband had to ask for an update again, to which she replied, "your app looks pretty solid, I dont see why the owner wouldn't approve it". Again, we waited. By Friday afternoon, my husband sent her a message stating that if we didnt have an answer by the end of the business day(the day that we offered to take possesion of the home) we would have to move on. Needless to say, she reaponded 3 hours later with the decline. I dont understand why a decline took 5 business days. We have great credit and make more than enough money. If the home owner knew the quality of the agents representing his home, I think he would know where the problem is. Rentals are a dime a dozen, so that is not the point, however paying $100 for an application with a company with poor service and getting an unexplained decline after several days is frustrating!
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