If I could give 0 stars I would the product is not the problem the staff and management are awful and unprofessional. I am a local make up artist for 5yrs with 2 cosmetology licenses , Mac Pro card and I free lance and have my own business yet these complete clueless employees try to give me a hard time about renewing my pro discount. The place is absolutely empty all the time I'm surprised they are still in business. Steven is the only respectful staff member I would ever purchase anything from. As a make up artist I spend $1000's of dollars updating my products, kit and etc. treat your local clients with respect and appreciate our business. Sephora and Mac are walking distance!!!!!!!!!