While the end product ended up being fine, this place was extremely bad at managing their time. I booked appointments with a friend for 5:30 pm, when we arrived on time, we were told we'd have to wait. (which is fine to a certain extent when you have a reservation).
We waited 25 minutes to be seated (separately, even though we booked together) and while I was started on right away, my friend waited in a chair for another 15 minutes.
I feel like the experience here really varies. My technician was very attentive and really took her time (which at the time, I didn't appreciate, as they had made us wait so long), though she did cut my cuticle too deep and make me bleed. Not great. My friends technician rushed her through, doing her manicure from the pedicure chair, rather than a proper manicure table.
This place is just ok. I wouldn't go if you're in a rush or want a really exceptional job done. It is inexpensive though.