Seriously. I have been on hold trying to schedule an appt. for over 33 minutes now. I've simultaneously been trying to book online and their system is so un user friendly that I can't get a confirmed appointment. I've now tried 3 different location phone #'s only to be sent to voicemail on hold each time for over 30 minutes. I finally called a billing number to confirm that my insurance will pay for my procedure and guess where they transferred me to . . . you guessed it - scheduling. I'm right back where I started. Come on. This is ridiculous.