I am a VIP Goodwill Shopper. The customer service was good. Merri (Cashier) and Antonio (Manager) was very helpful. The store layout was different than I am accustom to being a goodwill shopper. They had fairly decent inventory available for women. I found duplicates of some items which was very helpful. They were all new with tags. The mens inventory was not so great. They were restocking the store during my visit. A few racks were empty.