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| - It's painful for me to read all these reviews because in the fifty times I have been to Abuelo's (in three different states, actually), I have NEVER had an experience like the one they describe. The employees have always been friendly, and even though we have lots of special requests (little ice, tons of refills, specific numbers of different salsas, customized orders), they always comply with a good attitude. If we ever have any problems, they quickly and cheerfully fix them (even if it was my fault) and never seem put out at all. I also enjoy the upbeat ambiance of the place.
The chips are the super thin kind, and are deliciously crispy and crunchy.. my absolute favorite restaurant chips of all time. The salsas are great as well. The traditional red salsa is the best, and the super spicy one (it comes in a smaller cup on the side) has the best flavor, which makes it hard to eat in moderation! Be sure you have water handy to cool it down. As for the entrees, the enchilada meals are always fantastic. My parents have never gotten anything else, as they enjoy them so much every time. Try as many combinations as possible; I have never been disappointed. As for me, I am in love with the chile rellenos, chimichangas, tacos, and most recently, the fajitas. As for sides, the refried beans are amazing, and the rice is always good. The papas con chile (mashed potatoes) are fantastic (definitely try those!) and the spinach casserole-type side is creamy and yummy too! The charro beans are cooked with bacon and have a wonderful savory flavor as well. Something that I've noticed in other Abuelo's reviews was a complaint about a "film over the refried beans". This is because the kitchen prepares the food, then puts the whole plate into the oven to finish, so the plate and food are both steaming hot, which I love.
The portions are huge and you will never leave hungry. To finish off the meal, you get some delicious butter mints. While I agree it is rather expensive, if you join the e-club, you do get some pretty good coupons, and are alerted of any upcoming deals. I'm not sure if the Cleveland Costco has this deal, but back in Wisconsin, they sell $100 Abuelo's gift cards for $80 (a 20% saving), which we would always purchase ahead of time and save some money right there!
Like I said, I love it. We go there for every special occasion, hands down, and it is my absolute favorite.
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