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  • The best experience in 20-30 plus car buying transactions in many states. Free italian travel cup and two MontBlanc quality Pens! It's not my only luxury car purchase experience and none were this great of an experience. My salesman, Jim and a serviceman followed me home from Charlotte, NC thats 4.30 hours RT and 248 RT miles. Because, I did not make a trade-in. I was a long ways from home,appalachian mountains, isolated. It would have cost over $330. for a cab back to retrieve my other car. I treated both two men to a mexican lunch and ice cream cones. It helps to be gracious and nice...too many customers are demanding an rude. Neither, men made a dime more profit...they had my money, neither had to... big, big help! neither did I... I will be welcomed when I go back...and know a 5 star customer...as good as it gets. That is as good as it gets!!!! How many would do this? I wanted to take the dealership back home to Boone, N C! My other service experience, was perfect, free car wash, great snacks with latte and great attitudes. Parts and service price for luxury level was good. Helpfulness and friendliness a big plus I didn't buy my MB for a bargain, I bought it for safety, luxury and quality. That and MB reputation.. I definitely, recommend Hendrick's family dealership. I will be back again. There are 4 or more luxury car all Hendrick's racing families dealerships at this one location. I am not paid and have no relations or payment.
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