| rev:text
| - Terrible service, will not be going back
It was my 25th birthday and my boyfriend wanted me to try the coconut cream pie at Scaramouche after our dinner at Centro.
Our navi took us to an apartment building roundabout that had an illuminated sign that said "Scaramouche". We got out, and saw a person seated on a chair in front of us. We asked him if he was the valet and he just replied 'yes'. We asked him if we could get valet service and if he wanted us to pay now for it and still seated he replied 'its tip'. My boyfriend assumed he was having a bad day for his hesitant service and decided to park on the street in front of us.
Then we walked down the stairs and saw the hostess, busy talking to two customers leaving, and a Maitre D looking out to a wall. We awkwardly waited without being greeted (there was no one else in front or behind us) for about five minutes before I went up to the Maitre D and asked if they were still open for service. She then proceeded to seat us at a table in the pasta bar.
The waiter came after a few minutes and asked us "You guys having dinner or not?". We said we weren't sure and asked for the dessert menu to peruse as well (my bf wanted to try the steak tartare). Then, he disappeared! We randomly got a new waiter. My bf noted that it might be because we're not having a full dinner that he passed us on to a lower-ranked waiter. Needless to say the 2nd waiter was amazing, so sweet and attentive. It was just odd that eating at The Keg, TGIF, Milestones or even Kelseys the waiters tell you if they're leaving a shift or if someone else is going to take care of us. Is it because we weren't spending enough to warrant his time? I found this unacceptable for an establishment such as Scaramouche.
It gets worse.
That same disappearing water was serving the table right next to us, with three wonderful ladies that were just finished having a lovely dinner. The waiter brought them dessert on the house. I heard one of the ladies say "he's such a darling, he's definitely getting extra tip". Then they got the bill and fought for it before agreeing to go dutch. They took out their iphones to calculate 20% tip from the before tax price of the meal.
They closed the bill and the waiter took it away, only TO COME BACK FIVE MINUTES LATER. He said exactly "I'm sorry to say this but, I think you guys made a mistake on the bill, I'm really sorry but you might want to check the total again" and left. He pretty much ASKED FOR MORE TIP. The ladies were so apologetic and were startled that they would make such a mistake. I saw them count, and recount, and found THEY MADE NO MISTAKE AND DID GIVE HIM 20%.
The ladies were arguably upset. I'm just surprised that this one waiter, could ruin both our evening and the evening of four ladies.
The coconut cream pie was good. The coffee was old.
I wanted to write them a letter but they don't have an email posted on their website.
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