I was a frequent patron of this place during my University years and still was for their great beer selection until Friday. Their service has gone to shits with an elder male server who never has a smile on his face and another male server (I believe has a South African accent) who has the worst attitude.
It was free doughnut day from Krispy Kreme and my friend brought a doughnut in without thinking. When he was done munching on it, the elder server snatched the wrapper out of his hand (wtf) and our other server was disgustingly rude about it. My friend told him politely that it never crossed his mind and if it was a problem, he should've stopped him at the door (ironic as he was the one who seated us).
The server rolled his eyes and made more sarcastic comments about bringing food to a restaurant. He was condescending and I would dare say crazy as our table of 8 sat there dumbfounded, shocked that anyone would speak to a customer like this.
Worst of all, the place did not have a bloody manager to make a complaint to. Sin & Redemption, great beer selection but pity with the poor choice of servers, perhaps you should do something about it as you have and will continue to lose customers with those attitudes!