Although the store is cramped and small, there are some great deals! And the more you buy, the more discounts they offer you on already low prices. You aren't pressured by the staff like you would at a big mattress chain and they offer their advice and tips when you are shopping. I give it a 3 because it's very difficult to navigate and it's very cramped, if you are overweight or disabled it would be nearly impossible to get around.