So I'm new to the area and this is one of the closest car washes to my house. I was really surprised to see the poor reviews. I went here cause I was trading my car in and I needed it detailed so obviously it looked nicer and worth more. I thought the customer service was fine, I had no issues, I mean customer service wasn't AMAZING but it wasn't sub par either, pretty average for a staff of high school/college aged kids.
The waiting area inside is pretty nice but the outside waiting area was kinda sad. Just a bunch of cheap plastic lawn chairs. I was also happy with the price, where I come from a full wash costed 30 plus dollars. And ultimate wash here only costed 27 but they were 5 dollars off I didn't get the ultimate needless to say. I also was never pushed to upgrade the package I got, I never had an issue with them dying to upsale.
When they were done I was SUPER pleased. I'd never gotten a wash so great honestly and for so cheap. Maybe I just don't have enough experience with the other car washes in the area but my car looked amazing. Inside and out. They cleaned my cup holders and all the other small crevices. Also one of the reviews said someone stole swimsuit bottoms from a car? I had seat covers in my trunk and asked them to clean the trunk and they didn't steal them. I even had a mint in my cup holder and they didn't even throw that out. The leather was so clean in my car, vacuumed extremely well, Windows weren't steaked. It was just so clean like new car clean.
Needless to say I'll be back.