| rev:text
| - Man, what a letdown. I was hoping this place, being all stylish-looking and newly renovated, would have provided a much better experience, but I was wrong.
I will give them a couple points for a quick and easy check-in, easy parking, as well as their location on the Strip (it's a bit further north, but not too far from all the action) and general hotel cleanliness. But aside from that....
We (party of 4) arrived to our room to find that SLS's definition of a "double bed" was a dingy full-size bed barely bigger than a twin. I'm small in stature so I didn't find it to be that much of an issue, but I could immediately see that it could pose problems to many others.
We immediately noticed that the room's artwork and decor was also very, very strange. The ceilings were gray and looked like they had been taken from a prison cell, not to mention that there were also red paint splatters across the ceiling - I am assuming they were going for a vibe of "abstract art" but to be honest it just looked like splatters of blood. Creepy. Don't get me started on the yellow walls. Yellow yellow yellow everywhere. The entire bathroom was yellow. Did I mention how yellow it was?!?!
I also have many things to say about the bathroom while we're on that topic... Our room's bathroom door was a giant mirror (good) that also happened to be a sliding door (bad!!). When you opened the bathroom door, you would obstruct the sink. So, someone who happened to be coming out of the shower, for instance, would open the door only to SMACK! the person who is standing at the sink brushing their teeth. WHAT. AN. INCONVENIENCE. I got hit multiple times as a result of this; luckily by the second day of our stay, our group established a communication system to avoid this problem....a problem which shouldn't even be happening in the first place! Mega disappointment. My one more gripe about the bathroom is about its lack of storage space - only one towel rack, one hook, and no storage space at the sink except for two small shelves underneath. The sink area also flooded every time it was used because it was so small.
Lastly, a word on their customer service - everything went well until check-out. We opened our room charges statement to find out that we had been charged for 2 items at the mini-bar (plus tax) that we didn't even open! Fair warning: the boxes of goodies at the mini-bar have SENSORS that will go off if you even just PICK UP the box - you don't even have to open it to trigger the sensor. I had phoned Guest Services THREE times before someone finally came to our room to check everything out. In my opinion this was completely unnecessary and an attempt to rip us off and take more of our money.
TL;DR: Had an incredibly mediocre experience here. After being in our hotel room for about 12 hours, I was already sick of it. Luckily, we got a deal on Hotwire for this place, but I have to say that the Hotwire price wasn't even worth it either. Stay somewhere else!
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