As honest as it can get! I went to an auto place on Ann/Decatur and was told my front and rear brakes were at 30%, and that I needed to get done ASAP. I was questioning this due to it being a 2yr old car and never having rough braking issues or noises. I'm happy I took the time to search on Yelp and found the great reviews for Mr. Brake! At no charge for the inspection, Bill showed me the difference between a brand new brake pad vs mine and I still had 60% left! He even gave me tips on how to maintenance them at home. I will go back in a few thousand miles to get my brakes done by them! Although it's kind of across town from me- it was worth the drive/time. Honest mechanics!