Didn't realize that they had a "rule" about the maximum number of donuts that could be ordered. I needed 3 dozen but apparently that throws you into catering. Worst part, I had called ahead and asked about pricing and they never mentioned that "rule". I was able to get two, but they wouldn't give the 3rd dozen and the manager just kept complaining that I should have called in. For a downtown store, I wouldn't think that would be difficult.
Even still, my big problem was that they were mean and it seemed like they were irritated that I came in their store.