My husband and I went and my lady was very sweet and did a fantastic job but I even noticed that his was putting forth zero effort. We both paid extra for the deep tissue and when we were finished he told me it was the biggest waste of his time and money. He said if that was deep tissue then they must not even touch you for the regular one. He never complains but it was very obvious she just wasn't putting forth any effort. Very sorry because we were really looking forward to finding a new regular place!