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| - So my girlfriend and I went to the bar at 12:10, upon entry there were 3 employees at the door who did not greet us. We made our way to the bar, keep in mind they close at 1am, we were not greeted until after 15 minutes. Several of the bartenders and bar backs walked past us without greeting us, and we weren't greeted until we waived someone down. After finally ordering drinks, our bartender came back and STILL asked if we had decided on a beer when she had already served us. The bartender realized what she had asked and just followed with, "oh my God I need to go to sleep". After that, she said, "by the way, this is last call", which is ironic considering the fact we were never greeted and wasted 15 minutes of our time in which we could've ordered the food that we wanted. In that same interaction, we asked for our bill which was delivered immediately, and another bartender picked it up without me signing it. This made us feel incredibly rushed, even though she dropped it back off for me to sign. First time here, and the customer service that we experienced fucking sucks. If your bartender is tired, go home. Please teach your employees proper etiquette when it comes to welcoming your customers.
Update: Manage of Beerhaus left a kind comment, apologizing. I appreciate the apology, but how will you rectify the issue? This experience was truly awful.
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