Was super excited to try out Sansotei since it opened up so close to me but was really disappointed by the experience.
When we arrived there were two empty tables (each seated for two) but we were told to wait. A few minutes in, I asked if we would be able to take one of the available tables but was once again told to wait. We waited for about 5-10min and then were finally seated at the empty table even though no one else was in line the whole time.
The waitress was super friendly and upon ordering, the food came really quickly. I ordered the tomato ramen with the jumbo shrimp. Once again, super excited but upon biting into the shrimp it was cold, fishy tasting and still raw. I talked to the waitress and I was asked to take out the shrimp and put it into a bowl to show the chef. She came back with another shrimp but at that point I didn't feel like eating it anymore. I was kind of expecting an apology, discount, or an acknowledgement of the experience but I left disappointed.