I was hopeful after reading the reviews on Yelp that I would get proper service for my beloved aging car without getting ripped off, and you certainly put my mind to rest. Oscar was wonderful. He took time diagnosing what was wrong, came by to give me his findings, suggested some options to consider then gave me his suggestions. I don't know much about cars, however I do know customer service and Oscar portrayed it with genuine care. I am glad I came to Annie's.