My mom and I were in desperate need for pedicures so I went straight to yelp to found a good place. I saw the great reviews Nail Zone had so I walked in with pretty high hopes. The nail techs were extremely nice and friendly and the place has a very clean atmosphere but the service was pretty disappointing. The water was luke warm at best which wasn't a great way to start. They use a wonderful sugar scrub that felt nice but after rinsing it off my tech went straight to painting my toes. No lotion, no oil, no massage, nothing!!! I was pretty upset. My mother was having a wonderful time so I wasn't going to cause a scene but I don't know why I paid $25 to have my feet sit in cold water, have my legs scrubbed to death and then put a little paint on my toes. By the time I got home my legs and feet were dry and cracked since there was no moisture put in and it's cold out. I then went over to get a manicure and while she was filing my nails I noticed a rather large spot of the nail polish from my toes on the techs thumb. When I went to wash my hands a huge glob from my big toe was missing. So she hit it when she put my shoe on and didn't even notice. My manicure is fine but they brought someone else over to paint my nails, which I don't get because it wasn't too busy and the girl was already with another client, why swap techs? Looking at my toes now that I'm home the edges are jagged and there's paint all on the sides of my toes.
My mom had a great time and really wants to come back but I may have to pass. This experience was not relaxing or enjoyable at all for me. The staff was nice but the service wasn't worth it.