Last week we flew from Phoenix to Florida. The flight down there was on time and all was good except that the flight attendant skipped our row not once but twice in asking if we wanted anything to drink. I can see once is an accident but both times? As for our return flight, delayed two hours in Charlotte and the text message updates were not coming in in a timely manner. The departure board in the airport said one thing and the text message update said another. A little confusing and delays are expected I guess. My problem was with how many seats they have shoved in an airplane. The most uncomfortable seating I have ever seen. The seats are so close together that we could not even bend forward to pick up our bag from the floor, we had to kick it to the isle and then pick it up. Our knees were literally less than an inch from the seat in front of us. The people behind us obviously uncomfortable too because they kept bumping our seats. Talk about sardines in a tin can!!! Super uncomfortable flight.