About: http://data.yelp.com/Review/id/yJiwysT1Ud6tvwLmC05DoA

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About: http://data.yelp.com/Review/id/yJiwysT1Ud6tvwLmC05DoA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-08-25 00:00:00 (xsd:dateTime)
itemReviewed	T-Mobile
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I considered only giving a one star rating because this store almost cost us $600. In July we went in and purchased 2 Samsung Galaxy S4's, cases, accessories, etc... Spent well over $1,000. We asked them to put the phones under our business name (which it took 4 trips back over a weeks time to get that done right) & we asked for the warranty on both phones. It took almost 8 days for our phone #'s to switch over and 2 additional trips for that, so for a while we were carrying around 2 phones each not knowing when they were going to transfer, we finally went back in for that and they had to redo our sale or some such thing and then within 24 hours it transferred. I went back a couple weeks later because we hadn't received a bill & I was concerned that it may have gone to the wrong address, but I couldn't even access our accounts online, when I went in they told me that my bill would come due on 8/21/13 and I should be receiving it soon. since this was almost 2 months after we purchased the phones and service I asked how much the bill was going to be, the amount they told me was only $114. I asked why it was so low for a 2 month period, with the insurance, etc it should be minimum $140 for 2 phones with our service & warranties and they said we had a big credit. So today my husband accidentally crushed his phone in a reclining chair. He went in to the store and asked them to set him up with a new one using the insurance, they pulled up our account, gave us a brochure with the insurance name, phone # and website and sent us on our way. We tried to turn the claim in online and it wouldn't work, I called the insurance company and they told us we didn't have insurance at all. They transferred me to T-mobile, I explained that we had just left T-mobile and they had confirmed the coverage and have us the brochure to call and the nice rep advised that we didn't have any insurance, never had but luckily we could add it because they had extended open enrollment through 9/2/13. She added the insurance and said it would cover the damage that occurred today, she would add notes about the mistake the store made and advised we talk to the manager (my husband is heading over there now). So moral of the story - BEWARE!!! You can't rely on them to do what they say they will, and it almost cost us $600 on another phone.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Jenn

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