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  • We used to go to this restaurant back when it was Sam Jung Sushi. It is right in our neighbourhood, the food was pretty good and the staff was always so friendly. They always knew who we were when we came in and treated us very well. When they changed names to Momo Sushi a year or two ago, we were disappointed but the menu was virtually the same and the quality was still very good. Fast forward to Hamaru Sushi, which just opened this year. Our first experience was right after they opened. The staff was friendly but green - all new servers working under one experienced server. Sushi was ok, everything else was so-so. Very nicely presented on the plate. The 3rd time we went in, the waitress recognized us and had one of the new servers come over to take our order. He was brand new, didn't know what he was doing, but everyone has to start somewhere and she was watching him closely. First, he was slow. And we were the only people in the entire restaurant at 7:00 on a weeknight. Then there was no shoyu (soy sauce) on the table and we couldn't find anyone to ask them to bring us some so we took a bottle off one of the other (empty) tables. They brought us our food but partway through the meal I thought my shrimp tempura tasted "off". It should be noted that the shrimp was breaded (previously frozen) and the rest of it was real tempura batter. DING DING DING first warning bell goes off in my head. Why are the batters different? I pointed it out to the waitress to tell her that one shrimp was bad and the other one was fine. I asked her to tell the chef and was fully expecting her to give me 2 fresh ones, or at least offer me a comp'ed dish. Nope. She came back and told me the chef said it came from the same batch and the rest of it is fine, and that was it. No apology, no offer to replace it, nothing. We haven't been back since. Tempura isn't that difficult. If they take shortcuts on that, what else do they do?
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