I experienced terrible service here. I drove to this shop 3 separate times to pick up my dress because she was repeatedly not there during her posted business hours. When I expressed my dissatisfaction, she was insanely rude and unprofessional to me- would not even have a civilized conversation. She simply said "do you want the dress or not?" And threatened to not give it to me. Unreal. The alteration (hem) is fine, however it wasn't cheap. I would not recommend!!!