| rev:text
| - I have given this restaurant 3 chances and they have struck out all 3 times. I'm not one to write reviews, but I feel that a review is necessary for BJ's. Never have I been so disappointed on multiple occasions by a restaurant, and I don't understand how they are still getting business. My 3 encounters are below:
1st visit: I and 2 friends went on a Saturday evening (around 9 o'clock, so the dinner rush was gone and we sat immediately). The waitress was initially nice, but when she found out that we were only ordering dessert she quickly lost her charm. She was rude and repeatedly gave us dirty looks throughout the night. Then when our food arrived, she returned with the check before we reached our 2nd bite.
2nd visit: Returned with a group of 8 for a birthday lunch. The drink orders were repeatedly wrong, the waiter had few manners when it came to reaching across the table and mixing up orders, and to top it off one of our guests was elbowed in the head by a passing staff member.
3rd visit: Five of us sat in the bar area to avoid the 2 hr wait to sit on a Monday night. The waitress (who I feel bad for) had to repeatedly apologize to us because she was the only staff member working the entire bar area. Meanwhile, there were 2 or 3 staff members just standing around by the kitchen door. It took a minimum of 15-20 minutes for her to make it back to our table. After the 20 minute wait to receive our drinks and get our orders in, we waited an hour for our food to come. We then had to request our checks when we ordered dessert because we had a movie to get to. When our checks finally came, they were all wrong. We also never had our waters refilled. And to top it off after the 2 hour ordeal we were late to get to the movie theater and it was sold out by that point. You'd think getting to a restaurant by 4:45 on a Monday would be plenty of time to make it to a 6:45 movie showing...clearly not.
I am very disappointed by this restaurant. They are now reaching the point where they can no longer use being a 'new' restaurant as an excuse. The service is horrendous and slow, and the food is mediocre at best.
The only reason I am giving them a 2 stars is because the beer is pretty good. Unfortunately, a good beer will only get you so far, and good beer paired with good food and staff can be found in MANY other places within a 15 minute radius.
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