The first time I went we had a big group and plenty of conversation so we didn't really mind the slow service. The flat breads were all great as were the tacos. The pulled pork sliders were a little weak, but the food was very good overall. The second time the horrible service reared its ugly head. My girlfriend and I sat down and just under 20 minutes went by and no waiter came to see us. The one guy I saw was absurdly overworked. The poor kid seemed to have 10 tables and was bussing his own tables as well. When we left the manager seemed genuinely apologetic and tried to offer us an appetizer. I just can't give my business to a place like this when there are plenty of restaurants in the city that are hustling to earn our business. I like the food, but the atrociously slow service is too much to bear.