Treated like royalty. If you check in on a Wednesday or Thursday, go straight to the Lobby bar and see Saul. You will instantly feel like a million bucks. His warmth and energy is beyond explanation. Enjoy the beautiful view of the landscape from the giant windows.
I was greeted immediately by Anthony Fossett (outlet manager). He was so personable and treated me as if I was visiting his own home. He made local recommendations that were so on point. I know if I ever had ANY issue, he would go out of his way to fix it for me or any of the the guest who have the pleasure of interacting with him. Thank you Anthony for your impeccable attention to detail.
There are two great pools... Trails to hot tubs with waterfalls trickling down the rocks. In the middle of the pools is a nice outdoor grill/bar area. Kenny was my server the first day. Each time he saw me in the hotel or walking through, he asked how I was, how my stay was going. He was driven to bring 110% to my experience. I felt as if he was part of my personal staff. He remembered my name and served me each day I was in the area.
The ladies at The Narande spa were able to book me with Ben for a massage quickly and on demand. They went out of their way to cater to my every need. I don't remember their names.. But they were working on Thursday the 12th of March 2015. Thank you ladies.
I indulge in massages every where I go, but this massage was magical. I'm a big believer in energy moving from person to person through the hands, and Ben's positive and peaceful pressure completely relaxed and recharged me for the night. I slept so deeply. He intuitively knew what areas needed worked. I will never stay anywhere else in AZ. I've been in the service industry for most of my life. These types of experiences mean the world to me. Thank you to the entire staff for bringing me such a week of excellence. I don't remember everyone else's names, but everyone was on point, on task, and brought their best game to my stay. Blessings over the staff and entire resort!!