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  • Is there a way to give less than a 1 star review? This place was awful. I went here as a recommendation from a friend as we are visiting from out of town. Have you ever gone somewhere and from a recommendation thought this place is going to be great only to be let down? Yep! This is the place! I was given the technician Ricky. I purchased a $40 pedicure and was also doing the gel manicure with a design. While Ricky was doing the pedicure he did do a short honey scrub massage BUT did not do the oil massage as described by their brochure. He then went on to do my nails and this too was a nightmare. My friend that has been going here for a while has always paid $5 for a design but Ricky was trying to tell me that it was $20 while my friends technician was also quoting $5. Finally after he argued for a while with me he said okay to $5. When he was finished (the whole time it took almost 3 hours) I joined my friend and told her about not getting a massage. She told the owners wife Amanda and she started to get very rude. She informed us that she will look at the cameras as if we were lying to her about not getting a massage. A while later we checked out with a 10% discount a huge amount of frustration. The next day my friend and I called the owner Dustin. This turned into another mess. On the drive home from the salon the day before we both noticed that the pink hue in our nails had actually turned purple. So we had shadow purple stains under our pink polish. Dustin was very short with us on the phone but said to come in to get it fixed at 1:30. When we went in my friends technician and my technician started talking about us in front of us. Yes, you heard that right. They said "oh, they are back from yesterday" and were laughing. It was terrible. Oh, it gets much worse. Dustin went back while I was there to check the cameras and wanted to argue with me about getting the massage. He wanted to prove to me that I did get it. He shows me that I got the honey scrub massage...I said yes I said I got that. However, he could not prove that I did get the oil massage with lotion that everyone enjoys and that I paid for. Then Dustin's wife Amanda proceeded to argue with me about how long we were there. I said we were there 3 hours and she was arguing with me while doing another customers nails saying that no we were not. The receptionist brought over the receipt and it said we were there 2 hours and 45 minutes. Very very close to 3 hours off by 15 minutes. So, needless to say they did not fix any of my nails and I was left a very unsatisfied customer. There are so many different nail salons in Las Vegas (former resident) and so many different options. I would suggest checking out another place that actually values their customers and doesn't want to scare them away.
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