| rev:text
| - I had dinner here on Wednesday nite, 11/9/11. The place is very nice, but casual. The dining area is nice enough, but they have a pretty small and crappy looking bar area. Really bad in my opinion for a nice restaurant. The food was mediocre at best. I had three dinner companions and they agreed with me. One had the seafood special, another person had the pasta special, and I had the osso bucco, which was another special for the night. As the followers of my post know, osso bucco is my all-time favorite meal, and whenever I see it on the menu of where I am dining, I have to have it. I must tell you that it was good, but not outstanding. It was served over fettuccine noodles, which is the way I like it, but the sauce (gravy) was not very flavorful and the meat was dry. The portion was of nice size, but the shank and the sauce was mediocre at best.
I took two bottles of $130 wines for us to drink, since I looked at the wine list ahead of time and they did not have any decent wines -- another deficiency if you ask me. How can you have a nice, higher end Italian restaurant and not have decent wines to select from? And they did not have any decent scotches either. I wanted a scotch before dinner, but they only had mediocre and standard scotches; no higher end or aged scotches. Again, WTF??? So when the waiter noticed my displeasure with the crappy selection of scotches, he asked me what I was looking for. I told him any high end stuff, at least single malt, minimum age level of 18 years, preferably 25 years. He said he had something very special and if I wanted to try it. ASSUMING THAT THE A-HOLE knew what he was talking about, I said, sure, bring it to me. So he brings me one shot, neat, in a big, wide, stemless Cabernet glass. So I start to drink it and it was nice, but it did not taste like scotch. In a moment my mind tells me that this is cognac and I call the idiot waiter over and he agrees. Before I start to chastise him, my host, the casino boss, interrupts and tells me to forget it and he will handle the problem later. Now I think that kind of problem is significant from not only a customer service perspective but also from an economic perspective -- from both a customer's and the casino's point of view. Especially since was a shot of Louis XIII cognac at $160 a shot. Lucky I was not paying for this because I would be super pissed if I was.
So although this snafu is part of my displeasure with this establishment, my rating is primarily based upon the mediocre food, crappy bar area, and crappy selection of cocktails.
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