This shop was recommended by two dealerships that send their muffler work out. They were polite on the phone and didn't try to pressure you into unnecessary stuff. When I went into the shop, it was clean and very friendly, the tech was nice and explained everything. He put the car ('95 Olds Cutlass Ciara) on the lift and showed me what was needed and what he recommended. The total bill was $100.00 and i had a $5.00 coupon from their website. I intend to go back for them to fix the electric window on the passengers side and driver side door lock. Great service!