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| - We are far from "regulars" but at the same time, this was not our first trip to Fred's, but based on the "service" we received tonight, it may be our last.
With neither my wife nor myself wanting to cook tonight, my wife suggested Fred's. Every time we've dropped in, we've had to sit at the bar, which is less than comfortable when it comes to eating. When we arrived, we were happy to see an open table.
We sat down, and a waitress approached us. We were a little put off by her introduction... not "Hi, can I get you a menu / drink?" rather we were greeted with "Yeah, I'm going to have to move you, because this table wants more space for people who are coming". Another larger space opened up, and the large table moved.
Another waitress then came to our table and said "Oh, there's only two of you? I have to move you to a smaller table". She didn't bother to ask if a) we wanted to move or b) we had other people coming. "Or we could just leave" we said, and the waitress' response was "Okay"?
This is NOT how to respond to a dissatisfied customer. It's also not how to make a guest feel welcome in your establishment. If you don't want smaller groups sitting at larger tables, maybe you should spring for a hostess to greet people at the door, rather than leave it to the customers? It's just as well, because I don't think we would have been comfortable with the cigarette smoke wafting in from the open door on the patio, where the bar turns a blind eye to guests who choose to smoke at their tables.
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