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  • This is probably one of the most unprofessional businesses I have delt with. I go to there office to get information and look at samples. We'll I get there and there are no samples. They tell me product they use which is a pebble they make themselves. Spoke to salepeson about there colors. He proceeds to set up a meeting months ago when interviewing and brings me a couple samples. Month or so goes by as we were not ready at that time for plaster as it is a new pool. Well I decide to use them. I made a plaster date. Made contact with salesperson again. He tells me a list of colors they do. Tells me I can go to a web site and see colors. This is not there web site this a product that they don't use website. Me and my wife notice the colors they showed us and names don't match websites color and name. We tried to contact salesperson to clarify but no response. We message a few times and nothing. We contacted office with our concerns and said will relay message. Well week goes by and nothing. Then we get email pushing date off to a later date. We understand this happens. Then again we get email pushing date off. Office lady states called my phone got no answer only voicemail. I have no missed calls or voicemails from this person. Yes they have my correct number because we have communicated via text will salesperson and is on emails. We try contracting salesperson again with no luck. We are a week away from plaster and office lady promised sales guy would be Intouch. More days go by with nothing. Today we receive and email stating they are to busy and weather set backs of maybe a day or two and instead of asking me if would like to make a new date they cancel my plaster for my pool we had set up for next week. Tell me to go ahead and find a new company they can't do it. This company has jerked us around for 3 plus weeks and now cancel. Very bad business practices. Yes have all text and emails verifying exactly what was stated in review. You have been warned
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