I would give no stars if I could....After seeing Molly Ann back in June of 2015, I was so put off by her lack of tack that I never went back. Flash forward to August 5 of 2016 I received an email stating that I owed $275 and if I don't pay it they would send me to collections. After trying to call Paige Fonk 3 times and dialing the 113 extension I was told to call only to be told it was Michelle's vm. A week later and no call back. I called my insurance, after a 47 minute phone call and the agent searching all of our records Norterra never even put a claim into them. Now they are after ME threatening to take me to collections. What a hot mess!! Be leery people...there is obviously more of a deficit then doctors who are tactless and try to push their pricey Medical Spa services on you. The entire practice was a terrible experience!
There was no "resolution" as Crystal refers to....I was forced to pay $75 out of pocket so that i was not sent to collections. Crystal is clearly new at NFP and trying to make a name for herself. Now she is stalking my Yelp review, even reporting it, trying to get it taken down. Perhaps she thinks if she keeps it up, I'll take it down....not so Crystal.The facts are still relevant, their customer service is terrible, as are their pushy practices. Their horrible reviews speak for themselves.