This branch was clean, nice to look at and the staff were all pleasant and beautiful. They have good customer service. As for their product, I love their red velvet bundt cake! It was heavenly. Not too sweet and it tasted fresh and heavenly. Oh! Did I just say heavenly again?! When I had it I had foodgasm. It was that good! I'd definitely order more for parties, as a gift or if I wanna indulge myself again.