Where should I begin?
Way over priced for cable TV and internet, and really, $5.00/month for a remote? I called a week ago to drop the land line and scale back my internet & cable. From $121./month to $81. per month. OK, that's a start. Well they delayed the change for 2 weeks so they could collect more longer. I was on hold for 25 minutes today just trying to get to a person who could "look into it". The whole call took 35 minutes most of it on hold.
Poor customer service.