If I didn't know any better, I would have thought I just went to my local pizza place for the 100th time. I walked in the door and I was asked very quickly by a sweet girl if I had been there before and I said no. Suddenly the owner comes rushing out to introduce himself and shake my hand. The entire kitchen yells, "Hi Kim!" It was so overwhelming.. IN THE BEST WAY!
Garlic knots were rushed to my table quite quickly and FREE as an appitizer. My kids were in heaven. I was super impressed. We went with the usual, a giant pepperoni pizza. It was delicious! The crust you actually want to eat and not leave behind. The owner bounced around from table to table talking to customers and asking how their meal was or talking about the neat pictures on the walls.
As we were finishing up I saw the owner Tony walking up to my table with a basket and he surprised me with these fresh steaming hot fried/baked dough balls with powdered sugar. On the house he says. REALLY?! Where did this guy come from? Why isn't this place packed?! This was the best customer service and restaurant experience I have ever had at ANY place in the valley. This is how you run a small business! You can tell the owner is so passionate about his business. You can't be that hands on and not be. People were coming in the door and he knew them by name. His employees were greeting and hugging guests like they were family that came every Saturday. It was the best experience!
You would be absolutely silly to not make this a stop if you're in Gilbert Arizona. Don't let the strip mall atmosphere/look fool you or prevent you from pulling in. You can and will thank me later.
Thanks Tony for showing this absolute stranger and her twin boys an amazing evening at your establishment. I had to race back to our hotel and take the time to write this review before carrying on with our evening.