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| - I stayed here in May 2012. The staff was friendly, helpful, and on-the-spot without being intrusive. The hotel itself is well-kept. As some have noted, it's not a new property, but I disagree it's showing its age. I thought it was charming. A word of caution: the hotel across the street (Hotel de la Montagne, I think?) is slated for major work, which it needed! You may want to ask for a room on the back to avoid construction noise. It hadn't started yet when I was there. I liked the key-access elevators for security. I also liked that the staff seemed to know the guests and took note of non-guests in the lobby bar. It's a short walk from the metro, 5 minutes max. I didn't have a car and can't comment on the parking/valet situation. The bellman always had a taxi for me within seconds when I wanted one. The night bellman, whose name I've unfortunately forgotten, was a de facto concierge. He chatted with us about our dinner venues and gave excellent advice on his favorite menu items. I used public transit (or footpower) during the day. The hotel is located within walking distance of the Musee des Beaux Arts as well as more shopping than you can possibly tackle in one trip. I would stay here again if I have the good fortune to be in Montreal again. I booked through AmEx fine hotels and resorts program and was upgraded to a parlor suite. My friend and I loved both having our own huge bathroom with jacuzzi tub. The sitting area was a bonus, too. This included free wifi, as well. Normally I don't use the AmEx program because it's less expensive to book directly, but it was a good value for this property.
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