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  • I was referred to Maid Brigade and was a bit leery of calling a cleaning/maid service in the first place. They provided excellent service from the start. I originally called to get a quote for a deep cleaning and was immediately put at ease with the cleaning products used, the quote, and timeframe to expect both their arrival and time needed to clean. He also provided bi-weekly and monthly rates should I decide to continue use after the first visit. I don't recall the name of the gentleman I spoke to over the phone - either way, he was very informative. The next day, I received a call to confirm my form of payment to be used for the cleaning and I was also asked if it was ok for Maid Brigade to text me regarding the service. I didn't mind a text as I am not always available to take a phone call. I received a text and a voicemail the Friday before the cleaning on Monday to confirm the scheduled cleaning. 2 wonderful, hard-working ladies arrived as scheduled and confirmed my expectations for the cleaning. They went straight to work. Juana and Ines worked diligently for the agreed upon 2 hours. When they realized they would need a bit more time to finish, they went over the additional cost with me. I had no issues with them continuing as I could see the progress and my home slowing turning in to a bright and shining diamond before my eyes. They were doing such a great job! I received a text a short moment later to confirm that Juana and Ines had gone over the additional time/cost needed. The girls were working so hard - I offered water and some snacks to help replenish the energy spent on my home. I swear I almost ordered them a pizza. After hours of cleaning, Juana and Ines left my home clean and renewed. I plan on calling again to confirm the bi-weekly and/or monthly quotes and I hope Juana and Ines return.
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