I'm very disappointed with this store's return policy. We bought a 40 lb bag of wild bird seed that was damaged. The bag looked fine on the outside, inside the bird seed was wet, like it had been packed in the rain. It was moldy and had mildew, it also was clumped together, I was afraid to feed it to the birds, I don't want bad seed to make them sick or kill them. I didn't want a refund, I only wanted to exchange it for an undamaged bag. We had poured the food into a storage container when we opened it, so I took the empty bag and a sample of the bad feed back to the store. I was informed that I had to return at least half the bag to exchange it. So what do I do, try to pour it back into the bag, or bring the heavy container back to the store? We used to spend at least $200 a month here for dog and cat food, now they have lost a good customer over a $14 bag of defective bird food they wouldn't exchange. I won't be shopping here anymore.