When we arrived, it was not busy. Went to order our pizza and wings at the counter, no one was there. Wait game started.... finally a worker showed up to TRY and take my order, she didn't know how to work the register. Waited again for someone else to help, they finally come by to help with placing my pizza order did not ask if she needed further help before walking away. Now I'm left with the person who is clueless again, she asks me to pay the pizza and come back as she has a long line behind me. The experience lady walks by after I pay and tell her she didn't know how to order wings, family size so we get that in order....30 min just to order food.
Food service took a while to get, they brought out the "family size" wings ...5 small Pcs. $20 for 6 small Pcs....went back up to the ordering desk and the ladies simply said I thought you said kids size and disregarded that we paid for the "family size".
Spoke with the manager, showed him the receipt. He apologized refunded me my $ and placed another order in for us free of charge. (Which is why I gave them 3 stars instead of 2)
Cook comes out and appologies and he says he's been working there for a month, the cashier has been there for 2wks. This place needs some serious help in training there employees. If there not trained they should not be in front with the customers.
We will not be returning back.