I went with my friend the other night and I really enjoyed it. We sat outside but it was still really warm next to the heaters. Our server was Brandon D. While he was very attractive the service we received was awesome as well. Every question we had was answered and I thoroughly enjoyed the goblet I had, the passion fruit punch was so yummy! The only downside to the place is how pricey it is for the amount of food you get. I got the Chinese chicken salad for 14$ and while it was good, it could have been larger. All in all, I enjoyed sugar factory at town square very much! Wouldn't mind going back just to see Brandon ;) haha.