I wanted a color and a cut. I was in the chair with color on for four hours - I was told later that i shouldn't worry about my hair as this is training and the product stops working after 40 minutes. I wondered if i would still have hair!
The color was nice but not what I asked for at all. She went through three extra bowls of color, on top of the first bowls (at $10 a bowl) so it didn't turn out to be all that cheap in the end.
Because I was in the chair for so long, the girl doing my color had to leave and I got a new person doing my cut. I had to explain all over again what I wanted. She did an amazing job though. Too bad she is leaving. I will not be back.