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  • Trugreen has unusual accounting practices. We cancelled service before they came out to do a first treatment--within 2-3 days. They took $500 on day 1, $800 in the next 2 days on our credit card, and another $500 on our card in a week. They said they would credit us daily, but instead charged us again. Calls to them over and over again were responded to with stories saying they would refund us, but the stories are very frustrating. In fact, my husband just spoke to them here and and they claimed the $800 they charged us was a refund! OMG! the statement on our credit card clearly states that it is a CHARGE! For real?? Then the second $500 charge was claimed to be a "mistake" Really? A mistake 3 weeks after the contract was cancelled? So we were charged $1800 for cancelled lawn service without even one treatment. Beware, beware, beware. Finally, went to credit card company and am requesting a chargeback. They will not issue you a refund. If they do, they may not know how to use their machine and simply charge you again! I welcome them to contact me as soon as possible to resolve this matter.
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