we went there once for drinks and it took about 10 minutes for the bartender to acknowledge us when it wasn't even crowded. after that things were ok, even if the wine was well over priced. we went back because we were shopping and starving and were treated to one of the worst burgers i have ever had. grey, frozen, stuffed with fillers, i have to say it was nearly inedible. i realize this is a chain, but to me there is no excuse for not serving fresh meat, it takes all of about 4 seconds to mold a hamburger. the fries were over cooked and the salad i ordered came with a mystery dressing i did not request. the waiter we had on that day was what i could generously describe as inattentive, forgot to bring me the drink i ordered and never checked in with us again, skip this place, there is a nice pizzaria down the street.