I'm really disappointed with the customer service at this store! I went in last weekend to have my wedding band inspected and cleaned, per the terms of my warranty, and I was treated so poorly! The first associate was blatantly upset that she was not going to make a commission because I was not there to make a purchase. The second associate was unable to find my information in the computer therefore there is no record that I brought my ring in for the inspection. I am very upset by the experience and dread dealing with this store in the future.