I hate this store and I will never go back there! The store is a complete nightmare there's never parking there's not enough cashiers and you can't get through the isles because of the ongoing in-store demonstrations. I stopped there today to pick up a couple things and my card recently had expired I asked them as a courtesy if they would let me renew next time because I didn't have my business credit card with me that I normally pay for that on. They called a manager over i asked her If they could as a courtesy let me pay the membership the next time because I didn't have my business AMEX on me I told her I've been a member for 15 years and I shop in there all the time. They called this manager "REN" over She told me my membership had expired on January 30 and that because it was three months ago she didn't feel comfortable doing it and said there's no way you can pay for this today? First of all that was not three months ago January 30 but regardless I understand it's a membership you have to pay.
They will give someone who has never shop there a one day pass why was this such a big deal I've seen them do this before for other people? I told her fine just put it on with my two things I was getting and I would pay for it. Then I thought about it and I realized I'm not gonna be treated like that and they can take their membership and keep it congratulations you've lost a customer I've spend a fortune in the store. I have never not renewed my membership I have never not paid for anything I have never tried one of their stupid free samples. I will just take all of my business to Sam's Club where they have an app and no lines and an even better selection thanks "REN" For liberating me from the nightmare of that store! This is the wrong way to treat people but it doesn't really matter there's 1 million people in there it's not like they'll miss you!