I needed to reschedule my appointment due to an emergency dentist appointment. Jack was rude and said he was working his day around my schedule. I apologized and asked to reschedule. I asked for Friday afternoon and he said he'd have to do next week. I told him I would be out of town for work. Then he interrupted to ask how many screens I needed. I told him my main focus was one, and when I said that he told me there was no money in that for him. I told him I was sorry if I "wasted his time" and said goodbye. I do not see how someone can stay in business with that type of attitude.