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| - I am taking an indefinite hiatus from visiting this Wal-Mart.
Every time I come in, something is not working properly, and while that's not such a big deal, the staff is often either stressed out or uncaring. They are understaffed, with a person of authority running between all parts of the check area. There are ALWAYS long lines. I have never spent less that 10 minutes waiting. That wouldn't be such a big deal, but for a store that advertises their convenience; that you can get everything you need under one roof, quickly and for less, they are dropping the ball all over the place in getting that formula right.
The produce is unattractive and generally bruised and beaten.
The clothing areas are always a mess.
They ALWAYS have an under 21 employee working the self check out. So, if you are trying save time when grabbing a bottle of wine or case of beer, you will have to wait while they get an adult. this happened on each of my last 3 visits. The young employees have not been trained to handle this situation or just don't give a sh*t about how they make the store look. The last kid, who looked like he was 25, said "Aww yo, I can't do that. You're gonna have ta wait." Then... I waited... and held up the line for another 10 minutes.
I have walked out of here twice, with items on the register, because of the service issues.
Additionally, I can't blame Wal-Mart for being packed, but I can not take the crowded parking lot with people speeding through and not being able to walk comfortably through the store.
Everything Wal-Mart sells can be found in other stores in the area. Those other stores are also situated in much more well organized, and less crowded, shopping centers RIGHT ACROSS THE STREET FOLKS... MAP IT :)
So, if you want food, you can go to a grocery store, if you want bulk, you can go to WinCo, if you want electronics you can go to Best Buy, if you want booze, go to the liquor store. All of these places will give you better service, in a more welcoming environment.
What is your time and stress worth?
The value in avoiding this Wal-Mart will keep me away for at least a few months. I don't think their service issues will get any better with the coming seasons, so i will check in again around late Jan/early Feb to see if anything has changed.
In the meantime, I will make 4 stops and spend 10-20% more at other stores to avoid the garbage I put up with here... out of self-respect.
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